UNIT 1-1 接待新客戶New Clients
Derek Chang is the sales manager of Excellent
Machinery Company, Taiwan. He has a new customer Mr. Leo Smith, the owner of
Leo Smith & Sons., Ltd., U.S.A. Derek Chang is calling Mr. Smith the day before
his visit.
Excellent Machinery Company的業務經理Derek Chang打電話給隔天即將到訪的新客戶，美國Leo Smith &
Sons., Ltd. 公司的老闆Mr. Leo
Smith，約定隔天早上見面的時間。
Dialogue 1: Making An Appointment (on the phone)
Mr. Chang : This is Excellent Machinery Co., Ltd. My
name is Derek Chang. May I speak to Mr. Leo Smith?
Mr. Smith : Speaking. I’d like to see some of your
machines tomorrow. How do I get to your factory?
Mr. Chang : Can I pick you up in the hotel lobby at
9:00 in the morning?
Mr. Smith : Sure. I’d appreciate it.
Mr. Chang : OK. See you at 9:00 tomorrow morning in
the hotel lobby.
Mr. Smith : Thank you very much for calling. See
you.
Mr. Chang : 我們是 Excellent Machinery Co., Ltd. 我的名字是Derek Chang. 請問Mr. Leo Smith在嗎?
Mr. Smith : 我就是。我想去看你們的機器。我要如何去你的公司?
Mr. Chang : 明天早上9:00我到您的旅館大廳接您可以嗎?
Mr. Smith : 當然。謝謝！
Mr. Chang : 好。明天早上9:00我到您的旅館大廳接您。
Mr. Smith : 謝謝您的來電。再見！
Dialogue 2 : In the Hotel Lobby
Mr. Chang and Mr. Smith meet in the hotel lobby. They
shake hands and exchange business cards.
Mr. Chang 與 Mr. Smith 在旅館的大廳見面。他們握手並交換名片。
Mr. Chang : Good morning, Mr. Smith!
Mr. Smith : Morning!
Mr. Chang : Derek Chang of Excellent Machinery Co.,
Ltd. Nice to meet you!
Mr. Smith : Nice to meet you, too, Mr. Chang.
Mr. Chang : My car is parked outside the hotel.
Let’s go.
Mr. Smith : OK.
Mr. Chang : Let me help you with your luggage.
Mr. Smith : Thank you
Mr. Chang : 早安，Mr. Smith!
Mr. Smith : 早！
Mr. Chang : 我是Excellent Machinery Co.,
Ltd.的Derek Chang。很高興見到您!
Mr. Smith : 我也很高興見到您，Mr. Chang!
Mr. Chang : 我的車停在旅館的外面。我們走吧!
Mr. Smith : 好。
Mr. Chang : 我來幫你拿行李。
Mr. Smith : 謝謝!
在辦公室 In the Office
Dialogue 3 : Asking for Catalogues
Mr. Chang : Coffee or tea?
Mr. Smith : Coffee, please. I saw your website and I
am interested in your surface grinders. I’d like to know more about your CNC
series as well. Do you have any catalogues?
Mr. Chang : Yes. This is the general catalogue for our
surface grinders. Page 1 and 2 are saddle series; page 3 and 4 are column series.
These are conventional types and this is our new catalogue for the CNC series.
Mr. Smith : What is the table size of your surface
grinders?
Mr. Chang : The table sizes range from 150mm x 350mm
to 1500mm x 6000mm.
Mr. Chang : 請問您要喝茶還是咖啡?
Mr. Smith : 咖啡。我看到您的網站。我對您的平面磨床很有興趣。我也想要瞭解您的CNC系列。您有目錄嗎?
Mr. Chang : 這是我們平面磨床的綜合目錄。第1頁和第2頁是鞍座移動式系列，第3頁和第4頁是立式移動式系列，這些是傳統機器。這是我們CNC系列的新目錄。
Mr. Smith : 您的平面磨床工作台尺寸有多大?
Mr. Chang : 工作台尺寸從150 x 350mm到 1500mm x 6000mm。
Dialogue 4 : Asking for Prices
Mr. Smith : Can you give me the prices for your surface
grinders and CNC series?
Mr. Chang : Yes. This is our quotation.
Mr. Smith : Your prices are very high. Can you give
me a better price?
Mr. Chang : Yes, we will give you 10% discount on
the prices for distributors.
Mr. Smith : Do you
accept Letters of Credit?
Mr. Chang : Yes, payment
is made by L/C at sight or T/T before the shipment.
Mr. Smith : How long can
you ship our order?
Mr. Chang : 45 days
after we receive your L/C.
Mr. Smith : I need the best prices for surface
grinders EM-101, EM-102, and the CNC series.
Mr. Chang : OK. I will send you our offer by e-mail
as soon as possible.
Mr. Smith : 你可以給我平面磨床和CNC系列的報價嗎?
Mr. Chang : 好的。這是我們給您的報價。
Mr. Smith : 你們的價格很高。你可以給我更好的價格嗎?
Mr. Chang : 是的。我們可以給你售價10%的經銷商折扣。
Mr. Smith : 你們接受信用狀嗎?
Mr. Chang : 是。以即期信用狀付款或出貨前匯款都可以。
Mr. Smith : 訂單多久可以出貨?
Mr. Chang : 收到信用狀45天。
Mr. Smith : 我需要 EM-101, EM-102平面磨床以及CNC 系列最好的價格。
Mr. Chang : 好，我會儘快將報價以e-mail寄給您。
備註. 本書內容所使用的公司、產品、及人物均為虛構。
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